Cookie policy

This Cookie Policy is intended to provide visitors to our website and the web version of our mobile application with information about the technologies we use, as well as how our visitors can make informed choices regarding cookie management.

1. What is a cookie?
Each time you visit our website or the web version of our mobile application, we place cookies on your device for various reasons. A cookie is a small text file that is downloaded and stored on your computer, mobile phone, or similar device and contains information about your activity. For example, cookies may be used to track the pages you visit on the website, store information you have entered, or remember selected options such as language settings.  

2. Why do we use cookies?
We use cookies to provide full functionality of the website and the web version of our mobile application, personalize your user experience, perform analytics, and improve our services. Cookies are also used to deliver personalized advertising on our websites, applications, and online newsletters, as well as through social media platforms, in order to gain insight into how many people click on our advertisements on social media to visit  pages on our website. This information is used to measure and optimize advertising on social media. 

3. Who is responsible for placing cookies on our website/mobile application?
Each cookie has a publisher that informs you who the cookie belongs to. Some cookies are set by us and are referred to as “first-party cookies,” while others are placed on the website by another legal entity  with our permission. These cookies are referred to as “third-party cookies.”

4. How long are cookies stored?
Cookies may be stored for different periods of time in your browser or on your device. Temporary cookies, also known as session cookies, are stored on your device until you close your browser. Persistent cookies have an expiration date, and once this date has passed, the cookie is deleted when you return to the website that created it.  

5. What types of cookies do we use?
We use four categories of cookies: strictly necessary cookies, performance cookies, functional cookies, and marketing cookies. Only the last three categories require user consent. Strictly necessary cookies do not require user consent, as these cookies ensure the full and continuous display of the website/mobile application content, allowing you to access it and receive an appropriate digital browsing and online experience.

6. How can you give or withdraw consent for cookies in the “Manage cookies” section?

You can manage your cookie consent in the “Manage cookies” section at the bottom of this website. You may choose to accept all four categories of cookies or only one of them, if you prefer. By consenting to a cookie category, you agree to all cookies within that category (see the detailed cookie list below). Below you will find more detailed information about our cookie categories, as well as a list of all cookies used within each category. If you do not wish to use cookies on your device, you can manage your cookie preferences by selecting or deselecting them in the list of cookie categories in the “ Manage cookies” section. Please note that your choices may affect the functionality of the website and that personalized offers or advertising may not be available to you. In addition to withdrawing your consent, you can prevent your browser from accepting cookies by configuring the cookie settings in your browser. All commercial web browsers provide cookie management functionality. Please check your web browser to learn how to delete or disable cookies, etc. If you select the option “Accept all cookies,” you agree to all categories of cookies and consent to sharing this information with third parties, such as our partners. In some cases, this may mean that your data will be processed outside the EU/EEA. If you select the option “Accept necessary cookies,” no cookies other than those defined as “strictly necessary” will be placed on your device.The web version of the mobile application uses third-party cookies, marked with an asterisk (*), while the mobile application itself does not use cookies. 

7. Questions?
If you have any questions regarding the processing of personal data, we invite you to review our Privacy Policy, where you will also find our contact details.

8. LIST OF COOKIE CATEGORIES

8.1. Strictly necessary cookies
These cookies are essential for providing our services and cannot be switched off. They are usually set only in response to actions you have taken, such as creating an account. You can set your browser to block or alert you about these cookies, but this may cause some parts of the website not to function properly. These cookies do not store any personally identifiable information.

CookiesDescriptionCookies usedLifespan
cookie_policyStores the user’s choice regarding cookie acceptance.First-party6 months
lscache_varyEnables proper content caching for different users.First-party2 days
e_vary


Technical cookie used to optimize caching  and content delivery.
First-party2 days
pll_languageStores the selected website language (Polylang).First-party1 year
wp-wpml_current_languageStores the user’s currently selected language (WPML).First-partySession
wp-wpml_current_admin_language_*Stores the language in the WordPress admin panel.First-party1 year

8.2. Functional cookies
These cookies enable the website and the web version of the mobile application to provide enhanced functionality and personalization. If you do not enable these cookies, some or all services may not function properly.

CookiesDescriptionCookies usedLifespan
wordpress_logged_in_*Identifies the logged-in user.First-partySession
wordpress_sec_*Ensures secure user authentication.First-partySession
wordpress_test_cookieChecks whether the browser supports cookies.First-partySession
wp-settings-*Stores user settings for the WordPress interface.First-party1 year
wp-settings-time-*Remembers the time of the last change to user settings.First-party1 year
TawkConnectionTimeMaintains the connection for the live chat system (Tawk.to).Third-partySession
twk_idm_keyIdentifier for the live chat session (Tawk.to).Third-partySession
_swbEnsures proper functioning and technical stability of the Calendly service.Third-party (*)~ 9 months
OptanonConsentStores information about user choices regarding cookie consent.Third-party (*)~ 8 months

8.3. Analytical cookies
These cookies allow us to count visits and measure traffic volume so that we can collect information, for example, about how visitors navigate the website. All information collected by these cookies is aggregated and therefore anonymous. If you do not allow these cookies, we will not be able to provide you with a personalized experience. 

CookiesDescriptionCookies usedLifespan
_gaGoogle Analytics – distinguishes unique users.Third-party2 years 
_ga_*Google Analytics – stores session state and user interactions.Third-party2 years 
SIDGoogle LLC – Used for user authentication, session management, and abuse prevention.Third-party (*)~13 months
SSIDGoogle LLC – Used for user authentication and protection against unauthorized access.Third-party (*)~13 months
HSIDGoogle LLC – Provides additional protection for user sessions and prevents abuse.Third-party (*)~13 months
APISIDEnables secure use of Google services and technical personalization.Third-party (*)~13 months
SAPISIDEnables secure use of Google services and technical personalization.Third-party (*)~13 months
Secure-1PSIDGoogle LLC – Cookie with enhanced security attributes for session protection.Third-party (*)~13 months
Secure-3PSIDGoogle LLC – Enables secure authentication and abuse protection.Third-party (*)~13 months
NIDRemembers user preferences and contributes to the stable operation of Google services.Third-party (*)~6 months
AECGoogle LLC – Verifies that requests are sent by a user and not an automated system.Third-party (*)~6 months
_dd_sDataDog cookie for monitoring system performance and stability.Third-partyUp to 1 year
SL_C_[projekt]_SIDSmartlook analytics:distinguishes sessions and visitors.Third-party~13 months
SL_L_[projekt]_SIDSmartlook local cookie: stores session.Third-party~13 months
SMARTLOOK_LS_QUEUED_CHUNKSPending data for Smartlook. Third-partyUntil sent

8.4. Marketing cookies
When you accept marketing cookies, you give us consent to place cookies on your device in order to provide you with relevant content that matches your interests. These cookies may be set by our advertising partners or by us through our website to build a profile of your interests and display relevant content to you on our sites and on third-party websites. The purpose is to show you relevant ads on websites and in third-party applications.

To make the content as engaging as possible, we may link this data across the different devices you use. If you choose not to accept marketing cookies, we will not place such cookies on your device, and you may receive less relevant content from us.

CookiesDescriptionCookies usedLifespan
_fbpFacebook Pixel – tracks user interactions for remarketing.Third-party3 months
_fbcFacebook Click ID – links clicks to conversions.Third-party3 months
_gcl_auGoogle Ads – measures conversions and remarketing.Third-party90 days
IDEGoogle DoubleClick – Identifies the user for advertising purposes.Third-party2 years
_linkedin_cmsLinkedIn Insight Tag – Used for remarketing and ad tracking.Third-party6 months
ttclidTikTok Pixel – Used for remarketing and ad tracking.Third-party


1 year