{"id":9534,"date":"2026-08-06T12:45:41","date_gmt":"2026-08-06T12:45:41","guid":{"rendered":"https:\/\/crypto12.com\/?page_id=9534"},"modified":"2026-08-31T12:16:49","modified_gmt":"2026-08-31T12:16:49","slug":"faq","status":"publish","type":"page","link":"https:\/\/crypto12.com\/en\/faq\/","title":{"rendered":"Frequently Asked Questions about Crypto12"},"content":{"rendered":"\n<p class=\"wp-block-paragraph\"><h3>How can we help you?<\/h3><\/p>\n\n\n\n<style data-wp-block-html=\"css\">\nwidth: 100%;\n  height: 1px;\n  background: linear-gradient(\n    90deg,\n    rgba(38, 168, 220, 0.72),\n    rgba(255, 255, 255, 0.13) 48%,\n    transparent\n  );\n}\n\n\/* Gasi donju liniju\/ta\u010dke koje tema dodaje pseudo-elementima. *\/\n.c12-faq-regulatory::after,\n.c12-faq-regulatory__links::before,\n.c12-faq-regulatory__links::after {\n  content: none !important;\n  display: none !important;\n}\n\n.c12-faq-regulatory__title {\n  display: block;\n  margin: 0 0 10px !important;\n  padding: 0 !important;\n  color: #61c7f0 !important;\n  font-family: inherit !important;\n  font-size: 18px !important;\n  font-weight: 700 !important;\n  line-height: 1.35 !important;\n  letter-spacing: 0.14em !important;\n  text-transform: uppercase;\n  background: none !important;\n  border: 0 !important;\n}\n\n.c12-faq-regulatory__links {\n  display: flex;\n  align-items: center;\n  justify-content: flex-start;\n  flex-wrap: wrap;\n  gap: 0;\n  width: 100%;\n  max-width: none;\n  margin: 0 !important;\n  padding: 0 !important;\n  overflow: visible !important;\n  list-style: none !important;\n  background: transparent !important;\n  border: 0 !important;\n  box-shadow: none !important;\n}\n\n.c12-faq-regulatory__links a,\n.c12-faq-regulatory__links a:visited {\n  display: inline !important;\n  flex: 0 0 auto;\n  width: auto !important;\n  max-width: none !important;\n  margin: 0 !important;\n  padding: 0 !important;\n  overflow: visible !important;\n  color: rgba(255, 255, 255, 0.82) !important;\n  font-family: inherit !important;\n  font-size: 18px;\n  font-weight: 400;\n  line-height: 1.45;\n  text-decoration: none !important;\n  text-overflow: clip !important;\n  white-space: normal !important;\n  -webkit-line-clamp: unset !important;\n  -webkit-box-orient: initial !important;\n  background: transparent !important;\n  border: 0 !important;\n  box-shadow: none !important;\n  transition: color 180ms ease;\n}\n\n.c12-faq-regulatory__links a::before,\n.c12-faq-regulatory__links a::after {\n  content: none !important;\n  display: none !important;\n}\n\n.c12-faq-regulatory__links a:hover,\n.c12-faq-regulatory__links a:focus-visible {\n  color: #61c7f0 !important;\n  text-decoration: none !important;\n}\n\n.c12-faq-regulatory__separator {\n  display: inline-block;\n  flex: 0 0 auto;\n  margin: 0 10px;\n  color: rgba(255, 255, 255, 0.35);\n  font-size: 18px;\n  line-height: 1.45;\n}\n\n\/* Ako je stari blok jo\u0161 ostao u templejtu, ne prikazuj njegove razmake\/dekoracije. *\/\n.fees-regulatory--faq {\n  display: none !important;\n}\n\n@media only screen and (max-width: 760px) {\n  #sec-sigurnost {\n    padding-bottom: 10px !important;\n  }\n\n  .c12-faq-regulatory {\n    padding-top: 15px !important;\n  }\n\n  .c12-faq-regulatory__title {\n    font-size: 15px !important;\n  }\n\n  .c12-faq-regulatory__links a,\n  .c12-faq-regulatory__separator {\n    font-size: 15px;\n  }\n}\n\n@media only screen and (max-width: 520px) {\n  .c12-faq-regulatory__links {\n    flex-direction: column;\n    align-items: flex-start;\n    gap: 7px;\n  }\n\n  .c12-faq-regulatory__links a,\n  .c12-faq-regulatory__links a:visited {\n    display: block !important;\n    width: auto !important;\n    max-width: 100% !important;\n    overflow: visible !important;\n    font-size: 15px;\n    line-height: 1.45;\n    text-overflow: clip !important;\n    white-space: normal !important;\n  }\n\n  .c12-faq-regulatory__separator {\n    display: none !important;\n  }\n}\n\n.c12-faq-regulatory__eyebrow-line {\n  display: block;\n  width: 100%;\n  height: 1px;\n  margin: 0 0 16px;\n  background: linear-gradient(\n    90deg,\n    rgba(38, 168, 220, 0.7),\n    rgba(255, 255, 255, 0.13) 42%,\n    transparent\n  );\n}\n\n@media only screen and (max-width: 760px) {\n  .c12-faq-regulatory__eyebrow-line {\n    margin-bottom: 15px;\n  }\n}\n<\/style>\n\n<section class=\"c12-faq\" aria-label=\"Frequently asked questions about Crypto12\">\n\n  <div class=\"wp-block-columns faq-navigation c12-faq__grid\" id=\"c12-faq-cards\">\n\n  <a class=\"c12-faq__card wp-block-column\" href=\"#sec-nalog\">\n    <h3>Account opening and verification<\/h3>\n  <\/a>\n\n  <a class=\"c12-faq__card wp-block-column\" href=\"#sec-kupovina\">\n    <h3>Buying and selling cryptocurrencies<\/h3>\n  <\/a>\n\n  <a class=\"c12-faq__card wp-block-column\" href=\"#sec-transferi\">\n    <h3>Deposits, withdrawals and crypto transfers<\/h3>\n  <\/a>\n\n  <a class=\"c12-faq__card wp-block-column\" href=\"#sec-naknade\">\n    <h3>Fees and limits<\/h3>\n  <\/a>\n\n  <a class=\"c12-faq__card wp-block-column\" href=\"#sec-aplikacija\">\n    <h3>App and support<\/h3>\n  <\/a>\n\n  <a class=\"c12-faq__card wp-block-column\" href=\"#sec-sigurnost\">\n    <h3>Security, licences and regulation<\/h3>\n  <\/a>\n\n<\/div>\n\n  <div class=\"c12-faq__section\" id=\"sec-nalog\">\n    <div class=\"c12-faq__section-head\">\n      <div class=\"c12-faq__section-cta\">\n        <div class=\"c12-faq__section-cta-copy\">\n          <h2 class=\"c12-faq__section-title\">Account opening and verification<\/h2>\n\n          <p class=\"c12-faq__section-desc\">\n            Everything you need to know about registration, identity verification and Crypto12 account approval.\n          <\/p>\n        <\/div>\n\n        <a class=\"c12-faq__register-button\" href=\"https:\/\/crypto12.onelink.me\/tQiG\/website_registration_srb\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Register a Crypto12 account\">\n          Register\n        <\/a>\n      <\/div>\n    <\/div>\n\n    <details class=\"c12-faq__item\" open=\"\">\n      <summary>\n        <span>How do I open a Crypto12 account?<\/span>\n        <svg class=\"c12-faq__chevron\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n          <path d=\"M6 9l6 6 6-6\"><\/path>\n        <\/svg>\n      <\/summary>\n\n      <div class=\"c12-faq__answer\">\n        You can open a Crypto12 account by registering through the\n        <a href=\"https:\/\/qrco.de\/bgNjG8\" target=\"_blank\" rel=\"noopener noreferrer\">mobile app<\/a>\n        or by selecting the\n        <a href=\"https:\/\/crypto12.onelink.me\/tQiG\/website_registration_srb\" target=\"_blank\" rel=\"noopener noreferrer\">\u201cRegister\u201d<\/a>\n        option on the\n        <a href=\"https:\/\/crypto12.com\/en\/\" target=\"_blank\" rel=\"noopener noreferrer\">Crypto12 website<\/a>.\n        During registration, you can schedule an\n        <a href=\"https:\/\/calendly.com\/compliance-crypto12\/sastanak-za-verifikaciju-crypto12-naloga\" target=\"_blank\" rel=\"noopener noreferrer\">appointment<\/a>\n        for mandatory identity verification.\n      <\/div>\n    <\/details>\n\n    <details class=\"c12-faq__item\">\n      <summary>\n        <span>Which documents and information are required for account verification?<\/span>\n        <svg class=\"c12-faq__chevron\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n          <path d=\"M6 9l6 6 6-6\"><\/path>\n        <\/svg>\n      <\/summary>\n\n      <div class=\"c12-faq__answer\">\n        Individual clients need a valid identification document\n        (ID card or passport) to verify their Crypto12 account and, depending on their\n        residency status, proof of address. Legal entities can obtain all required\n        information by email at\n        <a href=\"mailto:business@crypto12.com\">business@crypto12.com<\/a>.\n      <\/div>\n    <\/details>\n\n    <details class=\"c12-faq__item\">\n      <summary>\n        <span>What does the identity verification process look like?<\/span>\n        <svg class=\"c12-faq__chevron\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n          <path d=\"M6 9l6 6 6-6\"><\/path>\n        <\/svg>\n      <\/summary>\n\n      <div class=\"c12-faq__answer\">\n        Identity verification is currently performed in person at the Crypto12 office in\n        <a href=\"https:\/\/www.google.com\/maps\/place\/Crypto12+-+Kripto+menja%C4%8Dnica\/@44.814653,20.4541091,17z\/data=!3m1!4b1!4m6!3m5!1s0x475a6ffd1823cdf9:0x276d49e70a84ce03!8m2!3d44.8146492!4d20.4566894!16s%2Fg%2F11txp16dmw?entry=ttu&amp;g_ep=EgoyMDI2MDgwNS4xIKXMDSoASAFQAw%3D%3D\" target=\"_blank\" rel=\"noopener noreferrer\">\n          Brankov Business Center\n        <\/a>.\n        Our team reviews your documentation and guides you through the entire process\n        in accordance with customer identification and anti-money laundering regulations.\n        Online identity verification will also be available soon.\n      <\/div>\n    <\/details>\n\n    <details class=\"c12-faq__item\">\n      <summary>\n        <span>How long does it take to open and approve a Crypto12 account?<\/span>\n        <svg class=\"c12-faq__chevron\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n          <path d=\"M6 9l6 6 6-6\"><\/path>\n        <\/svg>\n      <\/summary>\n\n      <div class=\"c12-faq__answer\">\n        Crypto12 account approval usually takes one business day after identity\n        verification has been completed and all required documentation has been submitted.\n        The client is notified once the account has been approved.\n      <\/div>\n    <\/details>\n\n    <details class=\"c12-faq__item\">\n      <summary>\n        <span>Can foreign nationals open a Crypto12 account?<\/span>\n        <svg class=\"c12-faq__chevron\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n          <path d=\"M6 9l6 6 6-6\"><\/path>\n        <\/svg>\n      <\/summary>\n\n      <div class=\"c12-faq__answer\">\n        Yes. Foreign nationals can also open a Crypto12 account.\n      <\/div>\n    <\/details>\n  <\/div>\n\n  <section class=\"c12-faq-cta\" aria-labelledby=\"c12-faq-cta-title\">\n    <div class=\"c12-faq-cta__copy\">\n      <h3 id=\"c12-faq-cta-title\" class=\"c12-faq-cta__title\">\n        Need help opening an account?\n      <\/h3>\n\n      <p class=\"c12-faq-cta__text\">\n        Contact us or schedule an identity verification appointment.\n      <\/p>\n    <\/div>\n\n    <div class=\"c12-faq-cta__buttons\">\n      <a class=\"c12-faq-cta__button c12-faq-cta__button--whatsapp\" href=\"https:\/\/wa.me\/381691212031\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Contact Crypto12 via WhatsApp\">\n        WhatsApp\n      <\/a>\n\n      <a class=\"c12-faq-cta__button c12-faq-cta__button--booking\" href=\"https:\/\/calendly.com\/compliance-crypto12\/sastanak-za-verifikaciju-crypto12-naloga\" target=\"_blank\" rel=\"noopener noreferrer\" aria-label=\"Schedule a Crypto12 account verification appointment\">\n        Schedule an appointment\n      <\/a>\n    <\/div>\n  <\/section>\n\n  <!-- KEEP YOUR EXISTING c12-faq-cta CSS HERE UNCHANGED -->\n\n  <div class=\"c12-faq__section\" id=\"sec-kupovina\">\n    <h2 class=\"c12-faq__section-title\">Buying and selling cryptocurrencies<\/h2>\n\n    <p class=\"c12-faq__section-desc\">\n      Learn how buying, selling and exchanging cryptocurrencies works through the Crypto12 app.\n    <\/p>\n\n    <details class=\"c12-faq__item\">\n      <summary>\n        <span>How do I buy cryptocurrencies through the Crypto12 app?<\/span>\n        <svg class=\"c12-faq__chevron\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n          <path d=\"M6 9l6 6 6-6\"><\/path>\n        <\/svg>\n      <\/summary>\n\n      <div class=\"c12-faq__answer\">\n        In the\n        <a href=\"https:\/\/qrco.de\/bgNjG8\" target=\"_blank\" rel=\"noopener noreferrer\">Crypto12 app<\/a>,\n        select a cryptocurrency, enter the amount you want to buy and confirm the purchase.\n        Before buying, you need to verify your account and deposit funds.\n      <\/div>\n    <\/details>\n\n    <details class=\"c12-faq__item\">\n      <summary>\n        <span>How do I sell cryptocurrencies through the Crypto12 app?<\/span>\n        <svg class=\"c12-faq__chevron\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n          <path d=\"M6 9l6 6 6-6\"><\/path>\n        <\/svg>\n      <\/summary>\n\n      <div class=\"c12-faq__answer\">\n        In the Crypto12 app, select the cryptocurrency and amount you want to sell,\n        review the offer and confirm the sale. Your account must be verified before selling.\n      <\/div>\n    <\/details>\n\n    <details class=\"c12-faq__item\">\n      <summary>\n        <span>Which cryptocurrencies can I buy and sell on Crypto12?<\/span>\n        <svg class=\"c12-faq__chevron\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n          <path d=\"M6 9l6 6 6-6\"><\/path>\n        <\/svg>\n      <\/summary>\n\n      <div class=\"c12-faq__answer\">\n        The Crypto12 app currently supports BTC, ETH, USDT, USDC, XRP, SOL,\n        ADA, DOGE, LTC, AVAX, LINK, DOT, POL, XLM, TRX, TON and PAXG.\n        The list of supported cryptocurrencies continues to expand, so always check\n        the app for the latest availability.\n      <\/div>\n    <\/details>\n\n    <details class=\"c12-faq__item\">\n      <summary>\n        <span>Can I exchange one cryptocurrency directly for another?<\/span>\n        <svg class=\"c12-faq__chevron\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n          <path d=\"M6 9l6 6 6-6\"><\/path>\n        <\/svg>\n      <\/summary>\n\n      <div class=\"c12-faq__answer\">\n        Yes. In the Crypto12 app, you can directly exchange one supported digital asset\n        for another. The fee for exchanging one digital asset for another is 0.7%.\n      <\/div>\n    <\/details>\n\n    <details class=\"c12-faq__item\">\n      <summary>\n        <span>Can I buy and sell cryptocurrencies without prior experience?<\/span>\n        <svg class=\"c12-faq__chevron\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n          <path d=\"M6 9l6 6 6-6\"><\/path>\n        <\/svg>\n      <\/summary>\n\n      <div class=\"c12-faq__answer\">\n        Yes. The Crypto12 app is designed for users who are buying or selling\n        cryptocurrencies for the first time as well. The interface is straightforward,\n        and our customer support team can guide you through the process.\n      <\/div>\n    <\/details>\n  <\/div>\n\n  <div class=\"c12-faq__section\" id=\"sec-transferi\">\n    <h2 class=\"c12-faq__section-title\">Deposits, withdrawals and crypto transfers<\/h2>\n\n    <p class=\"c12-faq__section-desc\">\n      Practical information about fiat deposits, withdrawals to a bank account and digital asset transfers.\n    <\/p>\n\n    <details class=\"c12-faq__item\">\n      <summary>\n        <span>How do I deposit Serbian dinars or euros to my Crypto12 account?<\/span>\n        <svg class=\"c12-faq__chevron\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n          <path d=\"M6 9l6 6 6-6\"><\/path>\n        <\/svg>\n      <\/summary>\n\n      <div class=\"c12-faq__answer\">\n        Funds can only be deposited to Crypto12 via bank transfer, according to the\n        payment instructions provided. Residents deposit Serbian dinars, while the\n        currency available to non-residents depends on whether their bank account is\n        held in Serbia or abroad.\n      <\/div>\n    <\/details>\n\n    <details class=\"c12-faq__item\">\n      <summary>\n        <span>How do I withdraw funds from Crypto12 to my bank account?<\/span>\n        <svg class=\"c12-faq__chevron\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n          <path d=\"M6 9l6 6 6-6\"><\/path>\n        <\/svg>\n      <\/summary>\n\n      <div class=\"c12-faq__answer\">\n        Funds from a Crypto12 account can only be withdrawn to a bank account held in\n        the client&#8217;s name. The withdrawal currency depends on whether the bank account\n        is held in Serbia or abroad. The fee for withdrawing fiat funds is 0.1% of the\n        withdrawal amount, with a minimum fee of RSD 33.\n      <\/div>\n    <\/details>\n\n    <details class=\"c12-faq__item\">\n      <summary>\n        <span>Can I send cryptocurrencies from an external wallet to Crypto12?<\/span>\n        <svg class=\"c12-faq__chevron\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n          <path d=\"M6 9l6 6 6-6\"><\/path>\n        <\/svg>\n      <\/summary>\n\n      <div class=\"c12-faq__answer\">\n        Yes. You can send supported cryptocurrencies from an external wallet to Crypto12.\n        Before sending, always verify the cryptocurrency, blockchain network and receiving\n        address, as an incorrectly sent blockchain transaction cannot be reversed.\n      <\/div>\n    <\/details>\n\n    <details class=\"c12-faq__item\">\n      <summary>\n        <span>Can I transfer cryptocurrencies from Crypto12 to an external wallet?<\/span>\n        <svg class=\"c12-faq__chevron\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n          <path d=\"M6 9l6 6 6-6\"><\/path>\n        <\/svg>\n      <\/summary>\n\n      <div class=\"c12-faq__answer\">\n        Yes. You can transfer supported digital assets from Crypto12 to a compatible\n        external wallet. The Crypto12 digital asset withdrawal fee is 0.1%, plus an\n        additional network or blockchain fee. The network fee depends on the blockchain\n        network used for the transfer. Before confirming, check both the address and\n        the selected network.\n      <\/div>\n    <\/details>\n\n    <details class=\"c12-faq__item\">\n      <summary>\n        <span>How long do deposits, withdrawals and cryptocurrency transfers take?<\/span>\n        <svg class=\"c12-faq__chevron\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n          <path d=\"M6 9l6 6 6-6\"><\/path>\n        <\/svg>\n      <\/summary>\n\n      <div class=\"c12-faq__answer\">\n        Processing time depends on the type of transaction, banking system and blockchain\n        network. Bank deposits and withdrawals depend on the bank&#8217;s processing time,\n        while cryptocurrency transfer speed depends on the selected network.\n      <\/div>\n    <\/details>\n  <\/div>\n\n  <div class=\"c12-faq__section\" id=\"sec-naknade\">\n    <div class=\"c12-faq__section-head\">\n      <div class=\"c12-faq__section-cta\">\n        <div class=\"c12-faq__section-cta-copy\">\n          <h2 class=\"c12-faq__section-title\">Fees and limits<\/h2>\n\n          <p class=\"c12-faq__section-desc\">\n            See how fees are calculated and which minimum amounts or limits may apply.\n          <\/p>\n        <\/div>\n\n        <a class=\"c12-faq__register-button\" href=\"https:\/\/crypto12.com\/en\/fees\/#kalkulator\" aria-label=\"Open the Crypto12 fee calculator\">\n          Fee calculator\n        <\/a>\n      <\/div>\n    <\/div>\n\n    <details class=\"c12-faq__item\">\n      <summary>\n        <span>What are the Crypto12 fees for buying and selling cryptocurrencies?<\/span>\n        <svg class=\"c12-faq__chevron\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n          <path d=\"M6 9l6 6 6-6\"><\/path>\n        <\/svg>\n      <\/summary>\n\n      <div class=\"c12-faq__answer\">\n        For individual clients, the promotional Crypto12 fee for buying and selling\n        cryptocurrencies through the app is 0.95% for the first EUR 10,000 of monthly\n        exchange volume. After that, the applicable\n        <a href=\"https:\/\/crypto12.com\/en\/fees\/#tarifnici\">fee schedule<\/a>\n        applies. For legal entities, the buy and sell fee is 2.4%.\n      <\/div>\n    <\/details>\n\n    <details class=\"c12-faq__item\">\n      <summary>\n        <span>How can I calculate the Crypto12 fee before a transaction?<\/span>\n        <svg class=\"c12-faq__chevron\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n          <path d=\"M6 9l6 6 6-6\"><\/path>\n        <\/svg>\n      <\/summary>\n\n      <div class=\"c12-faq__answer\">\n        On the <a href=\"https:\/\/crypto12.com\/en\/fees\/\">Fees<\/a> page, you can select\n        your client profile, transaction type and amount to see an estimate of the\n        applicable Crypto12 fees. The\n        <a href=\"https:\/\/crypto12.com\/en\/fees\/#kalkulator\">calculator<\/a>\n        covers buying, selling, exchanging digital assets, withdrawing fiat funds and\n        withdrawing digital assets to an external wallet.\n      <\/div>\n    <\/details>\n\n    <details class=\"c12-faq__item\">\n      <summary>\n        <span>Which fees apply to legal entities?<\/span>\n        <svg class=\"c12-faq__chevron\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n          <path d=\"M6 9l6 6 6-6\"><\/path>\n        <\/svg>\n      <\/summary>\n\n      <div class=\"c12-faq__answer\">\n        For legal entities, the fee for buying and selling digital assets is 2.4%.\n        The legal entity verification fee is RSD 12,000. Other applicable fees are\n        available on the <a href=\"https:\/\/crypto12.com\/en\/fees\/\">Fees<\/a> page and\n        in the current Crypto12 fee schedules.\n      <\/div>\n    <\/details>\n\n    <details class=\"c12-faq__item\">\n      <summary>\n        <span>Does Crypto12 have any additional or hidden fees?<\/span>\n        <svg class=\"c12-faq__chevron\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n          <path d=\"M6 9l6 6 6-6\"><\/path>\n        <\/svg>\n      <\/summary>\n\n      <div class=\"c12-faq__answer\">\n        Crypto12 does not charge fees or costs other than those listed in the current\n        <a href=\"https:\/\/crypto12.com\/en\/fees\/#tarifnici\">fee schedule<\/a>.\n        When transferring digital assets, the user also bears blockchain network costs,\n        whose amount depends on the network used for the transfer.\n      <\/div>\n    <\/details>\n\n    <details class=\"c12-faq__item\">\n      <summary>\n        <span>What is a network or blockchain fee?<\/span>\n        <svg class=\"c12-faq__chevron\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n          <path d=\"M6 9l6 6 6-6\"><\/path>\n        <\/svg>\n      <\/summary>\n\n      <div class=\"c12-faq__answer\">\n        A <a href=\"https:\/\/crypto12.com\/en\/fees\/#tarifnici\">network or blockchain fee<\/a>\n        is a cost charged when digital assets are transferred over a blockchain network.\n        It is calculated separately from the Crypto12 fee, and its amount depends on\n        the network used for the transfer. Therefore, there is no single fixed network\n        fee for every withdrawal.\n      <\/div>\n    <\/details>\n\n    <details class=\"c12-faq__item\">\n      <summary>\n        <span>Does Crypto12 charge a fee for depositing fiat funds or digital assets?<\/span>\n        <svg class=\"c12-faq__chevron\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n          <path d=\"M6 9l6 6 6-6\"><\/path>\n        <\/svg>\n      <\/summary>\n\n      <div class=\"c12-faq__answer\">\n        No. Depositing fiat funds and digital assets to a Crypto12 account is free of\n        Crypto12 fees. When sending digital assets from an external wallet, make sure\n        the selected digital asset, blockchain network and receiving address are supported.\n      <\/div>\n    <\/details>\n\n    <details class=\"c12-faq__item\">\n      <summary>\n        <span>Is there a minimum amount for fiat deposits?<\/span>\n        <svg class=\"c12-faq__chevron\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n          <path d=\"M6 9l6 6 6-6\"><\/path>\n        <\/svg>\n      <\/summary>\n\n      <div class=\"c12-faq__answer\">\n        There is no minimum amount for depositing fiat funds to your Crypto12 account.\n        Users can deposit an amount of their choice via their bank account.\n      <\/div>\n    <\/details>\n\n    <details class=\"c12-faq__item\">\n      <summary>\n        <span>What is the minimum amount for buying cryptocurrency?<\/span>\n        <svg class=\"c12-faq__chevron\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n          <path d=\"M6 9l6 6 6-6\"><\/path>\n        <\/svg>\n      <\/summary>\n\n      <div class=\"c12-faq__answer\">\n        The minimum purchase amount depends on the selected cryptocurrency and is\n        displayed in the Crypto12 app.\n      <\/div>\n    <\/details>\n\n    <details class=\"c12-faq__item\">\n      <summary>\n        <span>Are there daily or monthly limits for deposits, withdrawals and trading?<\/span>\n        <svg class=\"c12-faq__chevron\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n          <path d=\"M6 9l6 6 6-6\"><\/path>\n        <\/svg>\n      <\/summary>\n\n      <div class=\"c12-faq__answer\">\n        No. There are no general daily or monthly limits and no limit on the number of\n        transactions. For individual clients, the only restriction is that a single\n        transaction through the Crypto12 app must be below EUR 10,000.\n      <\/div>\n    <\/details>\n  <\/div>\n\n  <div class=\"c12-faq__section\" id=\"sec-aplikacija\">\n    <h2 class=\"c12-faq__section-title\">App and support<\/h2>\n\n    <p class=\"c12-faq__section-desc\">\n      Information about downloading the app, accessing your account and contacting the Crypto12 team.\n    <\/p>\n\n    <details class=\"c12-faq__item\">\n      <summary>\n        <span>Where can I download the Crypto12 app?<\/span>\n        <svg class=\"c12-faq__chevron\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n          <path d=\"M6 9l6 6 6-6\"><\/path>\n        <\/svg>\n      <\/summary>\n\n      <div class=\"c12-faq__answer\">\n        You can download the Crypto12 app for free from\n        <a href=\"https:\/\/play.google.com\/store\/apps\/details?id=com.crypto12.mobile&amp;hl=en\" target=\"_blank\" rel=\"noopener noreferrer\">Google Play<\/a>\n        and the\n        <a href=\"https:\/\/apps.apple.com\/rs\/app\/crypto12\/id6736382417\" target=\"_blank\" rel=\"noopener noreferrer\">App Store<\/a>.\n        The app is available for Android and iOS devices.\n      <\/div>\n    <\/details>\n\n    <details class=\"c12-faq__item\">\n      <summary>\n        <span>How do I log in to the app if I have forgotten my password?<\/span>\n        <svg class=\"c12-faq__chevron\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n          <path d=\"M6 9l6 6 6-6\"><\/path>\n        <\/svg>\n      <\/summary>\n\n      <div class=\"c12-faq__answer\">\n        You can set a new password by selecting the password recovery option on the\n        login screen. Follow the instructions sent to the email address associated\n        with your account. If you no longer have access to that email address,\n        contact Crypto12 support.\n      <\/div>\n    <\/details>\n\n    <details class=\"c12-faq__item\">\n      <summary>\n        <span>Which languages are available for Crypto12 customer support?<\/span>\n        <svg class=\"c12-faq__chevron\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n          <path d=\"M6 9l6 6 6-6\"><\/path>\n        <\/svg>\n      <\/summary>\n\n      <div class=\"c12-faq__answer\">\n        Crypto12 customer support is available in Serbian, English and Russian.\n        You can receive support in the language that suits you best.\n      <\/div>\n    <\/details>\n\n    <details class=\"c12-faq__item\">\n      <summary>\n        <span>Can I get help with registration and my first transaction?<\/span>\n        <svg class=\"c12-faq__chevron\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n          <path d=\"M6 9l6 6 6-6\"><\/path>\n        <\/svg>\n      <\/summary>\n\n      <div class=\"c12-faq__answer\">\n        Yes. Crypto12 provides personalised support from registration and account\n        verification through to the first transaction. Our team guides users through\n        the necessary steps and helps resolve any questions.\n      <\/div>\n    <\/details>\n  <\/div>\n\n  <section class=\"c12-faq-cta\" aria-labelledby=\"c12-faq-contact-title\">\n    <div class=\"c12-faq-cta__copy\">\n      <h3 id=\"c12-faq-contact-title\" class=\"c12-faq-cta__title\">\n        WE ARE HERE FOR YOU\n      <\/h3>\n\n      <p class=\"c12-faq-cta__text\">\n        Our team is here to help you at every step of your crypto journey.\n      <\/p>\n    <\/div>\n\n    <div class=\"c12-faq-cta__buttons\">\n      <a class=\"c12-faq-cta__button c12-faq-cta__button--whatsapp\" href=\"https:\/\/wa.me\/381691212031\" target=\"_blank\" rel=\"noopener noreferrer\">\n        WhatsApp\n      <\/a>\n\n      <a class=\"c12-faq-cta__button c12-faq-cta__button--booking\" href=\"tel:+381112121212\">\n        Call us\n      <\/a>\n\n      <a class=\"c12-faq-cta__button c12-faq-cta__button--booking\" href=\"mailto:support@crypto12.com\">\n        Send an email\n      <\/a>\n    <\/div>\n  <\/section>\n\n  <div class=\"c12-faq__section\" id=\"sec-sigurnost\">\n    <h2 class=\"c12-faq__section-title\">Security, licences and regulation<\/h2>\n\n    <p class=\"c12-faq__section-desc\">\n      Learn who regulates Crypto12 and how client funds are handled.\n    <\/p>\n\n    <details class=\"c12-faq__item\">\n      <summary>\n        <span>Is Crypto12 a regulated cryptocurrency exchange?<\/span>\n        <svg class=\"c12-faq__chevron\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n          <path d=\"M6 9l6 6 6-6\"><\/path>\n        <\/svg>\n      <\/summary>\n\n      <div class=\"c12-faq__answer\">\n        Yes. Crypto12 is a regulated cryptocurrency exchange operated by Vescon d.o.o.,\n        a licensed provider of services related to digital assets. Vescon d.o.o. holds\n        licences issued by the National Bank of Serbia and the Securities Commission\n        of the Republic of Serbia.\n      <\/div>\n    <\/details>\n\n    <details class=\"c12-faq__item\">\n      <summary>\n        <span>Which licences does Crypto12 hold and where can I verify them?<\/span>\n        <svg class=\"c12-faq__chevron\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n          <path d=\"M6 9l6 6 6-6\"><\/path>\n        <\/svg>\n      <\/summary>\n\n      <div class=\"c12-faq__answer\">\n        Vescon d.o.o. holds licences issued by the\n        <a href=\"https:\/\/nbs.rs\/en\/indeks\/#\" target=\"_blank\" rel=\"noopener noreferrer\">National Bank of Serbia<\/a>\n        for services related to virtual currencies and by the\n        <a href=\"https:\/\/www.sec.gov.rs\/index.php\/en\/\" target=\"_blank\" rel=\"noopener noreferrer\">Securities Commission of the Republic of Serbia<\/a>\n        for services related to digital tokens. You can verify the licences in the official\n        <a href=\"https:\/\/nbs.rs\/en\/ciljevi-i-funkcije\/nadzor-nad-finansijskim-institucijama\/digital-imo\/reg_di\/reg_di_v\/index.html\" target=\"_blank\" rel=\"noopener noreferrer\">National Bank of Serbia register<\/a>\n        and the\n        <a href=\"https:\/\/www.sec.gov.rs\/index.php\/en\/public-registers-of-information\/register-of-service-providers-related-to-digital-tokens\" target=\"_blank\" rel=\"noopener noreferrer\">Securities Commission register of digital-token service providers<\/a>.\n      <\/div>\n    <\/details>\n\n    <details class=\"c12-faq__item\">\n      <summary>\n        <span>Is buying and selling cryptocurrencies legal in Serbia, and why is it important to use a licensed provider?<\/span>\n        <svg class=\"c12-faq__chevron\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n          <path d=\"M6 9l6 6 6-6\"><\/path>\n        <\/svg>\n      <\/summary>\n\n      <div class=\"c12-faq__answer\">\n        Yes. Services for buying, selling and exchanging cryptocurrencies are legal\n        in Serbia and are regulated by the\n        <a href=\"https:\/\/www.paragraf.rs\/propisi\/zakon-o-digitalnoj-imovini.html\" target=\"_blank\" rel=\"noopener noreferrer\">Digital Assets Act<\/a>.\n        A licensed provider operates within the domestic regulatory framework and under\n        the supervision of the competent institutions.\n      <\/div>\n    <\/details>\n\n    <details class=\"c12-faq__item\">\n      <summary>\n        <span>How are client funds protected on the Crypto12 platform?<\/span>\n        <svg class=\"c12-faq__chevron\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n          <path d=\"M6 9l6 6 6-6\"><\/path>\n        <\/svg>\n      <\/summary>\n\n      <div class=\"c12-faq__answer\">\n        Crypto12 client funds are kept separate from the funds of Vescon d.o.o.\n        Crypto12 first purchases digital assets using its own funds and then charges\n        the client for the transaction.\n      <\/div>\n    <\/details>\n\n    <details class=\"c12-faq__item\">\n      <summary>\n        <span>What is the difference between Crypto12 and foreign crypto platforms available to users in Serbia?<\/span>\n        <svg class=\"c12-faq__chevron\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n          <path d=\"M6 9l6 6 6-6\"><\/path>\n        <\/svg>\n      <\/summary>\n\n      <div class=\"c12-faq__answer\">\n        The key difference is regulatory status: Crypto12 is a domestically regulated\n        cryptocurrency exchange with licences from the National Bank of Serbia and the\n        Securities Commission of the Republic of Serbia, while no foreign provider of\n        digital-asset services holds a Serbian licence. The fact that a foreign crypto\n        platform is accessible to users in Serbia does not mean that it operates under\n        a licence issued by Serbian regulatory authorities.\n      <\/div>\n    <\/details>\n  <\/div>\n\n  <section class=\"c12-faq-regulatory\" aria-labelledby=\"c12-faq-regulatory-title\">\n    <div class=\"c12-faq-regulatory__eyebrow-line\" aria-hidden=\"true\"><\/div>\n\n    <h2 id=\"c12-faq-regulatory-title\" class=\"c12-faq-regulatory__title\">\n      REGULATED IN SERBIA\n    <\/h2>\n\n    <nav class=\"c12-faq-regulatory__links\" aria-label=\"Regulatory institutions\">\n      <a href=\"https:\/\/nbs.rs\/en\/ciljevi-i-funkcije\/nadzor-nad-finansijskim-institucijama\/digital-imo\/reg_di\/reg_di_v\/index.html\" target=\"_blank\" rel=\"noopener noreferrer\">\n        National Bank of Serbia\n      <\/a>\n\n      <span class=\"c12-faq-regulatory__separator\" aria-hidden=\"true\">\/<\/span>\n\n      <a href=\"https:\/\/www.sec.gov.rs\/index.php\/en\/public-registers-of-information\/register-of-service-providers-related-to-digital-tokens\" target=\"_blank\" rel=\"noopener noreferrer\">\n        Securities Commission of the Republic of Serbia\n      <\/a>\n    <\/nav>\n  <\/section>\n\n  <!-- KEEP YOUR EXISTING JAVASCRIPT HERE UNCHANGED -->\n\n<\/section>\n\n\n\n<script type=\"application\/ld+json\">\n{\n  \"@context\": \"https:\/\/schema.org\",\n  \"@type\": \"FAQPage\",\n  \"mainEntity\": [\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How do I open a Crypto12 account?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"You can open a Crypto12 account by selecting the \u201cRegister\u201d option on the platform and entering the required information. After registration, you need to complete identity verification before using all services.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Which documents and information are required for account verification?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"To verify your account, you need to provide personal and contact information as well as a valid identification document. The exact documentation may depend on whether you are registering as a Serbian resident or a foreign national.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What does the identity verification process look like?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Identity verification is completed after account registration, in accordance with customer identification and anti-money laundering regulations. The Crypto12 team guides users through all required steps.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How long does it take to open and approve a Crypto12 account?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Account approval time depends on the completeness of the submitted information and successful completion of verification. If additional documentation is required, the Crypto12 team will contact the user.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can foreign nationals open a Crypto12 account?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, foreign nationals can apply to open a Crypto12 account. The requirements and documentation for non-residents may differ from those applicable to residents of Serbia.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How do I buy cryptocurrencies through the Crypto12 app?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"To buy cryptocurrency, select the desired cryptocurrency and amount in the app, review the offered terms and confirm the purchase. Your account must first be verified and sufficient funds must be available.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How do I sell cryptocurrencies through the Crypto12 app?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"To sell cryptocurrency, select the cryptocurrency and amount you want to sell, review the offer and confirm the transaction. The proceeds then remain available in your Crypto12 account for further use or withdrawal.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Which cryptocurrencies can I buy and sell on the Crypto12 platform?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The current list of supported cryptocurrencies is available in the Crypto12 app. The selection may change, so the list should be checked immediately before buying or selling.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I directly exchange one cryptocurrency for another?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, Crypto12 provides the option to exchange one supported cryptocurrency for another. The terms of the specific exchange are displayed before the transaction is confirmed.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I buy and sell cryptocurrencies without any previous experience?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, the Crypto12 app is designed for users who have never bought or sold cryptocurrencies before. The interface is simple, and customer support can assist during registration and the first transaction.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How do I deposit Serbian dinars or euros into my Crypto12 account?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"You can deposit Serbian dinars or euros according to the payment instructions provided on the Crypto12 platform. Use the exact payment details and reference number displayed for your account.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How do I withdraw funds from my Crypto12 account to my bank account?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Funds from your Crypto12 account can be withdrawn to a bank account held in your name. A withdrawal request is submitted through the relevant option on the platform.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I send cryptocurrencies from an external wallet to Crypto12?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, supported cryptocurrencies can be transferred from an external wallet to Crypto12. Before sending, always check the address, selected network and whether Crypto12 supports the specific cryptocurrency and network.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I transfer cryptocurrencies from my Crypto12 account to an external wallet?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, supported cryptocurrencies can be transferred from your Crypto12 account to a compatible external wallet. Before confirming, carefully check the recipient address and network because blockchain transactions generally cannot be reversed.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How long do deposits, withdrawals and cryptocurrency transfers take?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Processing time depends on the type of transaction, bank operating hours, the blockchain network and any required checks. Crypto12 cannot guarantee a single processing time for all deposits, withdrawals and crypto transfers.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What is the Crypto12 fee for buying and selling cryptocurrencies?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The fee depends on the current Crypto12 fee schedule and the terms of the specific transaction. The user should be shown the price, exchange rate and applicable costs before final confirmation.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Does Crypto12 have hidden costs, spreads or additional fees?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Crypto12 does not charge undisclosed fees, and applicable costs must be displayed to the user before the transaction is confirmed. Cryptocurrency transfers may also involve a blockchain network fee.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is there a minimum amount for depositing funds?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"There is no minimum amount for depositing Serbian dinars into a Crypto12 account. For euro deposits and other deposit methods, the current terms should be checked.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What is the minimum amount for buying cryptocurrency?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The minimum purchase amount depends on the selected cryptocurrency. The current minimum is displayed in the Crypto12 app when entering the purchase amount.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Are there daily or monthly limits for deposits, withdrawals and trading?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Limits may depend on the type of account, transaction and information collected during user verification. The applicable limit should be checked in the app or with Crypto12 customer support.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Where can I download the Crypto12 app?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"The Crypto12 app can be downloaded free of charge from Google Play for Android devices or the App Store for iOS devices.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How do I log in to the app if I have forgotten my password?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"If you have forgotten your password, select the password recovery option on the login screen and follow the instructions sent to the email address linked to your account. If you do not receive the message or no longer have access to that address, contact customer support.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"In which languages is Crypto12 customer support available?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Crypto12 customer support is available in Serbian, English and Russian. Users can communicate with the team in the language that suits them best.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How can I contact Crypto12 customer support?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"You can contact Crypto12 customer support through the contact form on the website or by phone at +381 11 212 12 12.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Can I get help with registration and my first transaction?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, the Crypto12 team provides support during registration, account verification and the first transaction. Users can contact support whenever they need additional guidance or assistance.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is Crypto12 a regulated cryptocurrency exchange?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, Crypto12 is a regulated crypto platform operated by Vescon d.o.o. Vescon d.o.o. holds licenses issued by the competent authorities of the Republic of Serbia for providing digital asset services.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Which licenses does Crypto12 hold and where can I verify them?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Vescon d.o.o. holds licenses issued by the National Bank of Serbia for services related to virtual currencies and by the Securities Commission for services related to digital tokens. The status and scope of the licenses can be verified in the National Bank of Serbia register and the Securities Commission register.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"Is buying and selling cryptocurrencies legal in Serbia, and why is it important to use a licensed provider?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Yes, the purchase, sale, exchange and transfer of digital assets are regulated by the Law on Digital Assets of the Republic of Serbia. A licensed provider operates within the domestic regulatory framework and under the supervision of the competent authorities, and the National Bank of Serbia advises citizens to conduct virtual currency transactions through companies licensed by the National Bank of Serbia.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"How are users' funds protected on the Crypto12 platform?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Users' funds are segregated from the funds of Vescon d.o.o. Crypto12 also states that transactions are financed using its own funds so that client funds are not used for the platform's business operations.\"\n      }\n    },\n    {\n      \"@type\": \"Question\",\n      \"name\": \"What is the difference between Crypto12 and foreign crypto platforms available to users in Serbia?\",\n      \"acceptedAnswer\": {\n        \"@type\": \"Answer\",\n        \"text\": \"Crypto12 operates through a company licensed by the competent authorities of the Republic of Serbia, while the technical availability of a foreign platform does not mean that it holds a Serbian license. Crypto12 provides users with local support, operates within the Serbian regulatory system and enables funds to be withdrawn to a domestic bank account.\"\n      }\n    }\n  ]\n}\n<\/script>\n","protected":false},"excerpt":{"rendered":"<p>How can we help you? Account opening and verification Buying and selling cryptocurrencies Deposits, withdrawals and crypto transfers Fees and limits App and support Security, licences and regulation Account opening and verification Everything you need to know about registration, identity verification and Crypto12 account approval. Register How do I open a Crypto12 account? You can [&hellip;]<\/p>\n","protected":false},"author":3,"featured_media":0,"parent":0,"menu_order":7,"comment_status":"closed","ping_status":"closed","template":"templates\/template-page.php","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"class_list":["post-9534","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/crypto12.com\/en\/wp-json\/wp\/v2\/pages\/9534","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/crypto12.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/crypto12.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/crypto12.com\/en\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/crypto12.com\/en\/wp-json\/wp\/v2\/comments?post=9534"}],"version-history":[{"count":9,"href":"https:\/\/crypto12.com\/en\/wp-json\/wp\/v2\/pages\/9534\/revisions"}],"predecessor-version":[{"id":10164,"href":"https:\/\/crypto12.com\/en\/wp-json\/wp\/v2\/pages\/9534\/revisions\/10164"}],"wp:attachment":[{"href":"https:\/\/crypto12.com\/en\/wp-json\/wp\/v2\/media?parent=9534"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}